FAQs

  • To secure your date and ensure we have time to design something amazing, we recommend booking ASAP! Yes, we do take last minute orders. If we can fit you in, we will. Rushed fees may apply.

  • Yes! We offer delivery and professional setup for most of our decor. Delivery/setup fees vary based on location, complexity, and timing. We’ll provide a full quote upfront so there are no surprises.

  • Our pricing is completely customized based on your event needs including size of the setup, type of decor, colors, materials, and whether you needs delivery and installation. To get the most accurate pricing, fill out an inquiry form here.

  • When handled and installed professionally, balloon decor can last several days and sometimes even weeks indoors! However, balloon longevity depends on a few factors:

    • Heat and direct sunlight can cause balloons to expand and pop quickly.

    • Outdoor setups are more vulnerable to weather conditions like wind, sun, and humidity.

    For outdoor events, we always recommend placing balloon decor in shaded or covered areas whenever possible to help extend their lifespan.

  • All deposits are non-refundable. This fee covers the materials already purchased and time put into planning your event. If you cancel more than 72 hours before your event and we have the availability, we can put your deposit towards one of your events in the future.

  • At the end of the event, it is the responsibility of the client to take down the arrangement. We do offer takedown services for an additional fee but arrangements should be agreed upon and in the contract prior to the start of the event.

Have any other questions? Send us an email!